FAQ
General
What is your delivery area?
We deliver to the Denver-Boulder metro area including, but not limited to, the following cities:
Arvada, Aurora, Boulder, Broomfield, Castle Rock, Castle Pines, Centennial, Commerce City, Denver, Englewood, Golden, Highlands Ranch, Lafayette, Lakewood, Littleton, Lone Tree, Longmont, Louisville, Parker, Superior, Wheat Ridge, and Westminster
Don’t see your city listed? Shoot us an email at info@fiveeggsmeals.com or text 303.376.3655.
When will my order be delivered?
All orders are delivered on Mondays. Delivery time estimates with a 2-hour delivery window are emailed on the Sunday prior to delivery.
What if I am not home when you deliver?
We will provide a reusable cooler bag and ice packs with your order. If you cannot be home, just leave your previous bag and ice packs out and we will exchange them for new ones with your meals. Meals will keep for several hours using this method (longer during the winter weather!).
How do I updated my payment Info?
Head to the ‘Payment Methods’ page to update your payment information
How big are the portion sizes?
All of our meals are designed to feed one adult unless otherwise stated. Many of our clients find that they can get more than one serving out of an entrée, although this depends on your appetite and the type of entrée.
What is your refund policy?
What if my plans change suddenly?
We get it. Life happens (it’s why we exist). Once an order is placed, we start prepping, shopping and cooking for it. Even though we can’t cancel the order, we’re sure you can make someone’s week by paying it forward and giving them delicious meals!
What kind of packaging do you use?
We are proud to be the only meal delivery service in Denver that offers sealed, airtight, recyclable and compostable, oven safe & freezable packaging. We do our best to be plastic free while still maintaining the freshness of the entrees we provide.
Do you offer Gift Certificates?
Menu
What kind of variety can I expect on the menu?
Gluten free and dairy free.
What type of ingredients do you use?
My family eats it too, I always say! We have very high standards for our ingredients and prepare almost everything from scratch. The things that we don’t make from scratch are items that we honestly feel you’re better off with the store bought version – for example, tortillas. We do all our shopping locally and only use fresh, whole ingredients.
How flexible are your ordering options?
VERY! We offer two options for our customers:
- A la Carte – you choose your own items. Orders close at 10am on Wednesdays and we deliver your food on Monday.
- Subscription – you tell us how many meals you want and you choose the entrees each week. A subscription has several benefits:
- You can set it and forget it—your subscription automatically renews each week.
- You can skip a week as needed—just let us know by Wednesday at 10am.
- You can select the menu items yourself, or you can keep it simple and let us choose a balanced assortment of items for you.
- Need to cancel? Email info@fiveeggsmeals.com and we will cancel it immediately, no questions asked
Can you accommodate my allergies?
Our Mindful Meals menu is gluten free and dairy free. In regards to other allergens, we do always list major allergens. Please do note- all meals are prepared in a shared commercial kitchen, while we do our absolute best to avoid cross contamination (our daughter has an anaphylactic reaction too), it can happen.
What are Mindful Meals
We created the brand Mindful Meals to help you eat mindfully. These meals mirror our traditional menu and are designed by our team to be healthier. They are gluten free and dairy free, but without sacrificing the flavor and quality you have come to associate with the Five Eggs Brand.